A very warm welcome to the Stellar family, where we all love making a difference. Stellar is our name because we always aim to be the brightest star in our industry. We live by our values:
Read more about our corporate social responsibility
“If you chase us because your parcel is late, we have failed. We don’t let that happen. We keep you informed.”
Corina
“We are a tightly-knit team and discuss things between us, so we get really good solutions to problems.”
Sue
“We are adaptable problem-solvers, and we love it when you leave a problem with us, and trust us to get it sorted.”
Paul M
“We basically want to give our customers the best service at the most affordable rates – we won’t be beaten in any area of excellence.”
Lisa
“It's fulfilling when a customer is really grateful that we stayed late to make sure their items were delivered, so they can relax.”
Heather
“I am proud to work at Stellar; we are a tight knit team, and we get involved in all sorts of things in order to keep the company improving, and ultimately to delight customers.”
Ade
“Stellar is a very positive place to work. I feel confident knowing that everyone has the same outlook. We work closely together to make sure we deliver the results our customers come to expect.”
Sam
Always a five-star service from Stellar Despatch. Very reliable and always quick to respond – great when you need something booking in last minute. Collections and deliveries run smoothly and they keep you up to date every step of the way. Nothing is too much for their team – a big thumbs up from us all.
I used Stellar Despatch through the company I work for. A job had gone terribly wrong and I was really nervous to get the goods delivered. I rang at 6.55pm. and spoke to Corina, she is an out of hours contact and finished at 7pm. I explained how worried I was, she called the driver to see where he was and put my mind at rest. Then she texted me an hour later to tell me it had been delivered, but I knew she finished at 7pm. Above and beyond customer service and I hope her boss sees this review.
ABOUT US
We live by our values:
• We listen and we understand
• We solve complex logistical problems
• We deliver on our promises and support our customers’ reputations
• We always follow up and never leave things to chance
• We monitor, track and research to enable us to get better
• We build consistency by great systems and, more importantly, caring attitudes
• We will treat you with respect, care and friendliness
Services
Contact info
Head Office,
8 The Briars, Waterberry Drive,
Waterlooville, Hampshire
PO7 7YH
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